I’ve just spent a very fruitless hour on the phone to Asda.
We have a recurring delivery slot for 1pm Thursday every week as we have a ‘delivery pass’ due to shielding from Covid
I went to place this week’s order to find out it had expired, this is despite an email got yesterday saying to place the order by 12am Tuesday.
first call lasted 10 minutes waiting, waiting, waiting until I got to speak with someone who decided to hang up on me.
Second call lasted a bit longer, again I was speaking to someone who’s 3rd language is English - and hung up on me.
Third call - I managed to get a pukka, born here, educated here, Englishman.
very sorry, but it expired because I didn’t place the order soon enough. Wtf! Apparently it’s my fault I didn’t place an order days ago. And how am I supposed to know what I want until it’s time I want it?
I’ve got a £8 voucher now to appease me. Like fuck it does, wait till tomorrow when I can get further up the food chain.