You'll like this What have you done today ?

[andyBeaker]

I’ve battled with the Virgin Media call centre with 2 phone calls today. I want to get a better price as they want to increase my bill from £29.50pm to £47.00. Yesterday I was kept holding on their infernal system for 15 minutes before I decided to hang up.
Today I got to speak to a human (just about) inside 12 minutes, and then struggled to make sense of her Indglish. To say she had a thick, impenetrable accent was being kind. I really struggled to make sense of what came out of her script. I couldn’t cope with it so I hung up.
I redialled and got through faster, I realised if I didn’t answer the computer and just let it go it meant a human would answer sooner.
he did. But once again another Indian I could barely speak to. I managed to get the price down to £40pm but I’m not happy. I really detest these sub-continent call centres with a vengeance.
the best call centre I’ve dealt with is Sky as they are based in Dundee I think.

q. Is £40pm for 100mbps broadband only a good deal?

That sounds like a lot to me - take a look at Sky, they seem to be very competitive.

do you really need 100mbps ? Can you actually receive 100mbps? I stand to be corrected but I don’t think the average user needs anything like that

 

[Jaws]

I am battling with Aldi over the band saw that arrived broken
Do not get me wrong. Aldi are not the problem as such... It is the carriers
Two muppets arrived to collect the duff unit and I do not think they could put together 5 english words between them...
Now I have a LOT of time for Sikhs in general.. They are great to hang out with and their code of conduct is usually very high .. indeed they are higher than mine !
But having a job customer facing is NOT something a non english speaking should have....
They collected the item ok after a false start but when I asked for a receipt it all fell apart.
Not THEIR fault, but the totally crap transport company they work for
I ended up foning Aldi AGAIN ( 5th or 6th time ) wanting assurance that no receipt was ok... The guy I spoke to was surprised but looked on his system and assured me the collection had been logged as done so no worries....
With all the hoops I have had to jump through to get the matter sorted I will NOT be buying on line from Aldi again if I can avoid it

 

[Squag1]

Son in law brought back an angle grinder to Lidl a while after he got it. I had given it to him.
No receipt but no problem gave him a new one.

 

[Jaws]

q. Is £40pm for 100mbps broadband only a good deal?

You should ask your self WHY you want 100mps,,,,
We have 38mps from TalkTalk for £22 and even when we are streaming two films ( when the grand kids are here ) and me watching Youtube at the same time, it has never slowed down
It aint al about speed, more about bandwidth

 

[Jaws]

That sounds like a lot to me - take a look at Sky, they seem to be very competitive.

do you really need 100mbps ? Can you actually receive 100mbps? I stand to be corrected but I don’t think the average user needs anything like that

Spot on mate....

 

[Cougar377]

q. Is £40pm for 100mbps broadband only a good deal?

The last time we were with Verminmedia the only way I managed to get a discount was by threatening to close my account. Even then it was only when I was put through to the team who handle accounts closing (at which point amazingly I get to talk to a Brit).
£40 for 100mb is not a great price when a new customer can get it for nearly half that.

 

[Malone]

I have 100 and the actual is always around 108/110 when I check it. Do I really need 100? I’ve no idea what I need, possibly not very much as I don’t stream anything, it’s all spent wasting time on here. I don’t use their phone line as we both have mobiles

I also argued as best I could with a curry muncher that a new customer would pay £27.99 for the same and was told if I cancelled and then started again their system would recognise me and only allow me the full rate.

TalkTalk are completely shite and I will never go anywhere near their incompetence again. Suggestions, or shall I open a new thread?

 

[Pow-Lo]

Same shit, different day. Trained, walked me fat pup, worked from home.

Only real change so far is that I had an earlier shower as we're going to be without hot water from this evening until late tomorrow afternoon as our new radiators are being installed and the heating system serviced.

 

[Pow-Lo]

I have 100 and the actual is always around 108/110 when I check it. Do I really need 100? I’ve no idea what I need, possibly not very much as I don’t stream anything, it’s all spent wasting time on here. I don’t use their phone line as we both have mobiles

I also argued as best I could with a curry muncher that a new customer would pay £27.99 for the same and was told if I cancelled and then started again their system would recognise me and only allow me the full rate.

TalkTalk are completely shite and I will never go anywhere near their incompetence again. Suggestions, or shall I open a new thread?

Best open a new thread, Simon. We had Talk Talk once and I wouldn't go back.

100MB is fantastic. I had 1,000MB in Singapore though.............

 

[Jaws]

it’s all spent wasting time on here. I don’t use their phone line as we both have mobiles

I hear loads of folk have and have had massive issues with TT.. I certainly would not suggest to anyone that is the way to go.. I have been very lucky with them and cannot moan at all..
But you DEF do not need 100mps.. even 4 or 8 mps would do you ok ! ( you actually only need about 6mps to stream HD tv )
I would def look around and certainly not worry about ONLY being offered about 30 mps ( for instance )

 

[Jaws]

Went to the bank to pay in a BASH cheque, went to Sainsburys, came home and tried to warm back up ! Jeez its cold !!!

 

[andyBeaker]

Got invited for COVID-19 vaccination and booked for tomorrow!

Surprised as I am in Cohort 7 but very pleased.

It’s a reason to get out if nothing else!

 

[Cougar377]

I have 100 and the actual is always around 108/110 when I check it. Do I really need 100? I’ve no idea what I need, possibly not very much as I don’t stream anything, it’s all spent wasting time on here. I don’t use their phone line as we both have mobiles

I also argued as best I could with a curry muncher that a new customer would pay £27.99 for the same and was told if I cancelled and then started again their system would recognise me and only allow me the full rate.

TalkTalk are completely shite and I will never go anywhere near their incompetence again. Suggestions, or shall I open a new thread?

We've been with BT Broadband for about 5 years now and it's rare for us to have any problems with them. Usually it's the very occasional outage, but it's months between those and they're always during the day and resolved within an hour or two.
When we were at the end of the contract last time I got a reduction of £10 pm with little hassle. Currently we're on 76mb and it rarely drops below 70mb. That and the phone deal is £37.99 a month. I know I can get a better deal elsewhere but as the reliability has been so good for us, I'm loath to change at the moment.

 

[DanBow]

We've been with BT Broadband for about 5 years now and it's rare for us to have any problems with them. Usually it's the very occasional outage, but it's months between those and they're always during the day and resolved within an hour or two.
When we were at the end of the contract last time I got a reduction of £10 pm with little hassle. Currently we're on 76mb and it rarely drops below 70mb. That and the phone deal is £37.99 a month. I know I can get a better deal elsewhere but as the reliability has been so good for us, I'm loath to change at the moment.

I can only get a maximum of 12Mbps! It only struggles when all 4 of us are trying to stream at the same time! I'm with BT and have just had my contract renewed for £30 including anytime landline calls, which is £18 cheaper. I also get free wifi when out and about, when in range of an available hotspot.

I thought of changing when my contract finished but I'd get nothing extra and would only save a couple of quid.

 

[Cougar377]

I can only get a maximum of 12Mbps! It only struggles when all 4 of us are trying to stream at the same time! I'm with BT and have just had my contract renewed for £30 including anytime landline calls, which is £18 cheaper. I also get free wifi when out and about, when in range of an available hotspot.

I thought of changing when my contract finished but I'd get nothing extra and would only save a couple of quid.

I'll sell you 20mb from our broadband. £10 pm to you.

 

[derek kelly]

Played Super MarioKart on the Wii with the Grandkids.

 

[DLN1965]

I’ve battled with the Virgin Media call centre with 2 phone calls today. I want to get a better price as they want to increase my bill from £29.50pm to £47.00. Yesterday I was kept holding on their infernal system for 15 minutes before I decided to hang up.
Today I got to speak to a human (just about) inside 12 minutes, and then struggled to make sense of her Indglish. To say she had a thick, impenetrable accent was being kind. I really struggled to make sense of what came out of her script. I couldn’t cope with it so I hung up.
I redialled and got through faster, I realised if I didn’t answer the computer and just let it go it meant a human would answer sooner.
he did. But once again another Indian I could barely speak to. I managed to get the price down to £40pm but I’m not happy. I really detest these sub-continent call centres with a vengeance.
the best call centre I’ve dealt with is Sky as they are based in Dundee I think.

q. Is £40pm for 100mbps broadband only a good deal?

i have 500Mbs broadband plus full movie channels and all sports channels plus a free mobile phone SIM card with unlimited calls texts and data.... TWO TiVo boxes !!
Plus home phone anytime free calls for double what you are paying

forgot to add .... two teenagers doing college and school work all day and playing games most of the night !!!!
Plus streaming HD movies !!
Wifi is phenomenal
Virgin media are superb here !!!

 

[Jaws]

the reliability has been so good for us, I'm loath to change at the moment.

In the past 11 years we have had ONE drop out, and that was when a moron road digger dug the cable up
I would hardly call what you describe as reliable !!! Sounds as reliable as the Titanic

 

[Jaws]

plus a free mobile phone SIM card

double what you are paying

So what is free then ?????????????

Thats like saying I got a great offer at the garage today. I bought a box of tissues today for £80 and got a FREE tank of petrol !!

 

[Cougar377]

In the past 11 years we have had ONE drop out, and that was when a moron road digger dug the cable up
I would hardly call what you describe as reliable !!! Sounds as reliable as the Titanic

Compared with the issues some of the neighbours have nearby and in comparison with the shit service Verminmedia provided, I'll happily take what I've got.