Ma P called 999 two years ago after she found a kid passed out on the pavement, 0600 hours, early January, freezing cold. I came by on my way to the gym and she handed phone to me. Long story short, silly bollocks started showing signs of life and the stupid f'ing cow on the end of the phone told me to roll on him onto his back. I point blank refused, first politely and then a bit more assertively. I asked her since when does anyone in possession of half of one brain cell ever roll a semi-conscious person onto their back? She didn't like that. I hope that call was listened to and she got the sausage.
This is one of the reasons I have very little, if any, faith in the NHS.
However, I can understand why they can appear difficult on the phone. I read in the news a few weeks ago the ten stupidest 999 calls of 2021. the winner, hands down, some stupid f'ing tart called 999 because her boyfriend refused to kiss her.