Bev has to book her eye appointments every three Months for the botox injections at Royal Hallamshire, she rang this morning & the phone was answered by a “non English” person.
“I need to book an appointment with Dr Tan’s clinic”
“Ok, who is Doctor Tan?”
“She does the botox clinic”
“Ah, you want the plastic surgery clinic”
“No, it’s injections in my eyelids for blepharospasm”
“So you need to ring the plastic surgery clinic”
“No, I’ve been doing this for three years, I have to book every three Months, just book me an appointment with Dr Tan”
“Dr Tan is not here today”
“I know, her clinic is Thursday & Saturday”
“So you ring back on Thursday, meantime I will send you a welcome letter”
“I need to book an appointment with Dr Tan’s clinic”
“Ok, who is Doctor Tan?”
“She does the botox clinic”
“Ah, you want the plastic surgery clinic”
“No, it’s injections in my eyelids for blepharospasm”
“So you need to ring the plastic surgery clinic”
“No, I’ve been doing this for three years, I have to book every three Months, just book me an appointment with Dr Tan”
“Dr Tan is not here today”
“I know, her clinic is Thursday & Saturday”
“So you ring back on Thursday, meantime I will send you a welcome letter”