The dishwasher broke, no not Mrs johnboy but the actual dishwasher. Looked online at our local Euronics shop, found what I wanted, compared prices with AO, Currys etc. and the local shop was a tenner cheaper. Placed the order at 08:19 this morning, 09:13 the phone rings, it's the Euronics shop, "really sorry but we don't have a fitter available today, will first thing Monday morning be OK?". Bloody awesome service!