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this is funny

  • Thread starter marcella
  • Start date
M

marcella

Guest
> HELP DESK - CUSTOMER SERVICE
>
> This has got to be one of the funniest I've heard of in a longtime.
>I think this guy should have been promoted, not fired.
>
> This is a true story from the WordPerfect Help line which was
> transcribed from a recording monitoring the customer care
>department.
>
> Needless to say, the Help Desk employee was fired. However, he is
> currently suing the WordPerfect organization for "Termination
>without cause." This is the actual dialogue of a former WordPerfect
>Customer
>Support employee (now I know why they record these conversations)
>
> "Rich Hall computer assistance; may I help you?"
>
> "Yes, well, I'm having trouble with WordPerfect."
>
> "What sort of trouble?"
>
> "Well, I was just typing along, and all of a sudden the words went
> away."
>
> "Went away?"
>
> "They disappeared."
>
> "Hmmm. So what does your screen look like now?"
>
> "Nothing."
>
> "Nothing?"
>
> "It's a blank; it won' t accept anything when I type."
>
> "Are you still in WordPerfect, or did you get out?"
>
> "How do I tell?"
>
> "Can you see the C: prompt on the screen?"
>
> "What's a sea-prompt?"
>
> "Never mind, can you move your cursor around the screen?"
>
> "There isn't any cursor: I told you, it won't accept anything I
>type."
>
>"Does your monitor have a power indicator?"
>
>"What's a monitor?"
>
>"It's the thing with the screen on it that looks like a TV. Does it
> have a little light that tells you when it's on?"
>
>"I don't know."
>
> "Well, then look on the back of the monitor and find where the power
> cord goes into it. Can you see that?"
>
>"Yes, I think so."
>
>"Great. Follow the cord to the plug, and tell me if it's plugged
>into the wall."
>
> "Yes, it is."
>
> "When you were behind the monitor, did you notice that there were
>two cables plugged into the back of it, not just one?"
>
> "No."
>
>"Well , there are. I need you to look back there again and find the
> other cable."
>
> "Okay, here it is."
>
> "Follow it for me, and tell me if it's plugged securely into the
>back of your computer."
>
> "I can't reach."
>
> "Uh huh. Well, can you see if it is?"
>
> "No."
>
>"Even if you maybe put your knee on something and lean way over?"
>
> "Oh, it's not because I don't have the right angle it's because it's
> dark."
>
> "Dark?"
>
>"Yes, the office light is off, and the only light I have is coming
>in from the window."
>
>"Well, turn on the office light then."
>
>"I can't."
>
>"No? Why not?"
>
>"Because there's a power failure."
>
> "A power....... a power failure?.... Aha, Okay, we've got it licked
> now. Do you still have the boxes and manuals and packing stuff your
> computer came in?"
>
>"Well, yes, I keep them in the closet."
>
>"Good. Go get them, and unplug your system and pack it up just like
>it was when you got it. Then take it back to the store you bought it
>from."
>
>"Really? Is it that bad?"
>
>"Yes, I'm afraid it is."
>
>"Well, all right then, I suppose. What do I tell them?"
>
> "Tell them you're too f*cking stupid to own a computer."
>
>
 

derek kelly

The Deli lama
Club Sponsor
I'm glad you posted that, it was on here a while back, but it is so funny. :}
 

Pugwash

Registered User
Read Only
I had a customer ring me up a few weeks back and tell me "The internet has stopped working on my PC".

I only support his email account and web site, both of which were working. What can you tell a guy like that? c7u8
 
R

R2B2

Guest
Tell him every now and then the internet has to be stopped to allow all the people in the far flung places with slower computers to catch up! Sounds like he'll probably believe it :}
 
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