birdinflight
Registered User
I had to phone the bank today, or rather the telephone banking system HSBC, now all I want to know is why, my debit card is being refused by the bank to pay for topping up my orange pay as you go.
After a multitude of security questions to be answered by pressing the appropriate buttons, I am put through to a 'live' person. Who, and I am sorry if this sounds racist, speaks less english than my cat.
She does not understand or know of what Orange is. She then asks if the Egg item on my statement is Orange
I say no, you will not find anything with Orange on my statement as I have not been able to use my card to pay, therfore it will not show. In the end I gave up, as I could not get her to understand that Orange are a phone company and I had a card lodged with them to top up my talk time but for some reason the bank were refusing to authorise payment. She said I should call Orange. c7u8 I SAID THE BANK WERE REFUSING PAYMENT
Does anyone know of a bank out there that does not use foreign call centres???? I am going to change as I am totally fed up.
:cry:
After a multitude of security questions to be answered by pressing the appropriate buttons, I am put through to a 'live' person. Who, and I am sorry if this sounds racist, speaks less english than my cat.
She does not understand or know of what Orange is. She then asks if the Egg item on my statement is Orange
I say no, you will not find anything with Orange on my statement as I have not been able to use my card to pay, therfore it will not show. In the end I gave up, as I could not get her to understand that Orange are a phone company and I had a card lodged with them to top up my talk time but for some reason the bank were refusing to authorise payment. She said I should call Orange. c7u8 I SAID THE BANK WERE REFUSING PAYMENT
Does anyone know of a bank out there that does not use foreign call centres???? I am going to change as I am totally fed up.
:cry: