I wont go into too much detail but my beloved BMW has been written off, deep sadness. So LV, the insurance have been brilliant, really prompt and their guy who appraises the vehicle was, with a little bit of cajoling, more than fair with the settlement figure.
The problem lies with either the recovery agent or the salvage company. At the time when I was being recovered I took out all the important stuff from the car, but left sunglasses, prescription glasses, medication, phone charger, shopping bags you know all the small stuff that accumulates in a car.
Got a call from the salvage yard today to say "we've been asked to box up and send your stuff" but we only have an orange handled "life hammer", so what about all the other stuff asks I? Nope bugger all else, so either they or the recovery agent has stolen/ throw away/ mislaid my property. LV were really apologetic and have asked me to list the stuff and attribute a value, not easy trying to remember what stuff was in there and they will pay me for it. There were some heavy duty prescription drugs in the car so I suspect someone is off their tits wearing my wife's sunglasses with a windscreen cleaning cloth on their head and a phone charger lead shoved up their nose.
This has really spoiled what was a up to now a pain free experience, bar loosing the car.
The problem lies with either the recovery agent or the salvage company. At the time when I was being recovered I took out all the important stuff from the car, but left sunglasses, prescription glasses, medication, phone charger, shopping bags you know all the small stuff that accumulates in a car.
Got a call from the salvage yard today to say "we've been asked to box up and send your stuff" but we only have an orange handled "life hammer", so what about all the other stuff asks I? Nope bugger all else, so either they or the recovery agent has stolen/ throw away/ mislaid my property. LV were really apologetic and have asked me to list the stuff and attribute a value, not easy trying to remember what stuff was in there and they will pay me for it. There were some heavy duty prescription drugs in the car so I suspect someone is off their tits wearing my wife's sunglasses with a windscreen cleaning cloth on their head and a phone charger lead shoved up their nose.
This has really spoiled what was a up to now a pain free experience, bar loosing the car.