I spent a few months working in an insurance repair shop having to deal with assessors, in the end my conscience wouldn't allow me to do the things I was being asked to do to save the insurance company a few quid, really obvious stuff was being ignored to screw the price down by literally a couple of quid and I couldn't do it
Prime example I must have mentioned before ? bike with a busted engine case that was full of mud grass and god knows what else but the insurance company wouldn't pay for more than a new casing and I was asked to put the old oil back in, in the end i paid for flushing oil, new oil, filter and gasket myself, did the job then walked out never to return
Another one a well bashed about kwack in for repair that had been "assessed" as needing new plastics, fairing frame headlight and clocks actually had a fecking great split in the frame at the swingarm pivot right there in full view of anyone willing to take even the most cursory of looks and the assessor argued with me about it
Lastly a stolen yam custom thing for repair apparently needing a bit of wiring and new locks actually needed a new loom was minus a battery and had the rear shock snapped in half all of which I spotted just pushing it 10 yards to my work station
How the feck these idiots get or keep a job and how the feck some of these cockwombles think they can assess a heavily damaged bike without actually removing at least a few parts is beyond me
There are a few good professional assessors that I have been fortunate enough to meet but its far from the norm its usually write it off for nothing as they dont know what to look at or its we can repair for 3 shillings and you pay your 400 quid excess