RHINO
Answering to nobody
I have just had damn good service from 'Honda UK' and especially 'Michelle Hill' the customer services manager..
Back in December i had my Honda heated grips fail, i went to my local dealer 'HUNTS' :loo: of Manchester who did not want to know as they didn't fit them :dunno: ..
Anyway, i contacted Honda UK and they asked me to send the knackered grip back to inspect the fault and also send a print out from the BIRD site where other folks have encountered problems.
Honda are now aware of the failures that occurr with their heated grips and said they are prepared to 'investigate', they still have my old grip to carry out a post mortem.
This morning (while i was at WORK ) a package from Honda arrived and contained a brand new set of heated grips FOC :bow: :bow: to Honda.
Back in December i had my Honda heated grips fail, i went to my local dealer 'HUNTS' :loo: of Manchester who did not want to know as they didn't fit them :dunno: ..
Anyway, i contacted Honda UK and they asked me to send the knackered grip back to inspect the fault and also send a print out from the BIRD site where other folks have encountered problems.
Honda are now aware of the failures that occurr with their heated grips and said they are prepared to 'investigate', they still have my old grip to carry out a post mortem.
This morning (while i was at WORK ) a package from Honda arrived and contained a brand new set of heated grips FOC :bow: :bow: to Honda.