• Welcome to the new B.I.R.D. Forum. Please be sure to read the "New Member / New Registered ? Please Read" thread in the Coffee Shop. This contains some important information. To become a full member ( £5.90 a year ) simply click on your user name near the top on the right I hope you enjoy the new site ................ Jaws ( John )

Interesting Heads up.. roads in to London 12th April

Cougar377

Express elevator to hell
Staff member
Moderator
Club Sponsor
Got a reply from the Beeb about my complaint regarding the lack of coverage....

Dear Mr ........

Thank you for contacting us about BBC News coverage from April 12 regarding the Veterans Motorcycle Demonstration.

We realise you felt the ‘Rolling Thunder’ rallies across the UK on April 12 should have received more attention on BBC News.

BBC London News referred to the bikers’ arrival in the capital on Friday’s main evening bulletin, but it’s clear you felt it deserved more coverage.

Many gatherings take place in cities around the UK and we do not cover them all. Instead, we consider each protest on a case by case basis and take into consideration the wider context of the story at hand. We have recently reported on the Bloody Sunday trial, including a range of voices reacting to the recent prosecution decision made regarding ‘Soldier F’. We’ll continue to follow the case and return to significant events as it progresses:

https://www.bbc.co.uk/news/topics/c173jkgw9d3t/bloody-sunday

Inevitably there may be disagreements about the level of prominence we give to different events, but as with all stories, we’ll continue to monitor the situation.

We appreciate the feedback that our audience give us when it’s felt a story has been overlooked – it’s one of several factors which can inform our ongoing work.

Thanks again for getting in touch.

Kind Regards

BBC Complaints Team
www.bbc.co.uk/complaints

NB This is sent from an outgoing account only which is not monitored. You cannot reply to this email address but if necessary please contact us via our webform quoting any case number we provided.



I'll be replying, but as you can tell from the bottom line they're not interested in entering into a discussion.
Still no reply from my MP...but I'm sure he's having a grand time on holiday.
 

Jaws

Corporal CockUp
Staff member
Moderator
Club Sponsor
Better than I have got so far !
 

derek kelly

The Deli lama
Club Sponsor
A quick reply to my complaint over their response to my complaint.

Dear Mr Kelly



We are sorry to learn you weren’t satisfied with our earlier response and appreciate that you felt strongly enough to contact us again.



The time needed for us to reply at this stage of the complaints service depends on the issue you raised but can also sometimes be affected by practical matters, such as whether a production team is away or how many other complaints need to be investigated further.



We aim to reply at this stage within 20 working days (four weeks) but will let you know if it may take longer. For full details of our complaints process please visit: http://www.bbc.co.uk/complaints/handle-complaint/.



Please don’t reply to this email because it’s an automated acknowledgement sent from an account which can’t receive replies. If you do need to get in touch, please use our webform instead at www.bbc.co.uk/complaints, quoting your reference number.
 
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