I know that many on here knock their after sales service but I am impressed.
A couple of weeks back you will recall I bought a mountain bike from them, I got it from the Wakefield branch as Barnsley had sold out, today I went into the Barnsley branch to buy a water bottle, I noticed that they were giving away a muc off kit worth £15 with every adult bike, I asked how long they’d been doing this & they said “since the start of the week, I then said “typical, I bought a bike from your Wakefield branch a couple of weeks back, I should have waited, the manager then said “I’ll get you one, we’re better than the Wakefield branch” didn’t take any details or anything, just went & got me one.
A couple of weeks back you will recall I bought a mountain bike from them, I got it from the Wakefield branch as Barnsley had sold out, today I went into the Barnsley branch to buy a water bottle, I noticed that they were giving away a muc off kit worth £15 with every adult bike, I asked how long they’d been doing this & they said “since the start of the week, I then said “typical, I bought a bike from your Wakefield branch a couple of weeks back, I should have waited, the manager then said “I’ll get you one, we’re better than the Wakefield branch” didn’t take any details or anything, just went & got me one.