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Guest
After reading about the Kryptonite exchange program a few months ago on this forum. I filled in the relevant on-line forms and decided not to hold my breath. I have had the lock for over 7 year with no prove of purchase. About a month later Kryptonite emailed me a UPS label and collected my old lock from my house. This morning I received a brand new (non-tubular) lock. This must have cost them an absolute fortune; it is nice to see that some of the big manufactures taking their business seriously. I can?t believe Oxford won?t even admit there is a problem with the tubular type locks?. I know who I?ll be buying my next lock from.