• Welcome to the new B.I.R.D. Forum. Please be sure to read the "New Member / New Registered ? Please Read" thread in the Coffee Shop. This contains some important information. To become a full member ( £5.90 a year ) simply click on your user name near the top on the right I hope you enjoy the new site ................ Jaws ( John )

Good one Kryptonite

  • Thread starter HH
  • Start date
H

HH

Guest
After reading about the Kryptonite exchange program a few months ago on this forum. I filled in the relevant on-line forms and decided not to hold my breath. I have had the lock for over 7 year with no prove of purchase. About a month later Kryptonite emailed me a UPS label and collected my old lock from my house. This morning I received a brand new (non-tubular) lock. This must have cost them an absolute fortune; it is nice to see that some of the big manufactures taking their business seriously. I can?t believe Oxford won?t even admit there is a problem with the tubular type locks?. I know who I?ll be buying my next lock from.
 

Jaws

Corporal CockUp
Staff member
Moderator
Club Sponsor
As an Oxford dealer, when Ben brought the original issue to our attention I was naturally concerned.
So I informed the rep..
no mate.. its bullshit

So at the Tailender I went and found said rep and undid half a dozen in front of him ( and an expanding crowd..
After each one I asked if he believed it now.. eventually he said yes ! :p !

But even after that Oxford STILL insisted it was balls and still kept flogging the shite..

I would ( even though I sell oxford products ) think twice about buying ANY security items from them !
 
C

Coggy

Guest
Oxford have done the decent thing and are replacing the round keyed lock barrels now.See www.oxprod.com behind the flashing security icon.

I've bought an Abus lock to use whilst my Oxford lock is treated
 
C

cbr11xx

Guest
come to think about it - oxford never replaced the faulty key i sent back to them under warranty...:mad:
 
I have an Oxford that I bought at the 03 Bash that I am still using !!

Wonder if anything could be done if I brought it back with me this year ?

Florida John
 

Centaur

Site Pedant
Club Sponsor
Motrax

I have a round keyed Motrax Security device. Are they similarly afflicted??? :eek:
 
C

Coggy

Guest
Buy yourself a felt tip pen with a circle of plastic on the end the right diameter and see. Cheaper than a new bike...:bandit:
 
B

BlackBirdBaz

Guest
Jaws said:
I would ( even though I sell oxford products ) think twice about buying ANY security items from them !
Quote from the Gerald Ratner book of Crap ?
 
H

HH

Guest
I take it all back!!

Thanks Coggy!! :yo: Thanks to your post I wrapped up all my Oxford locks (4 in total) and sent them off to Oxford, and guess what??

I have just received 4 brand new non-tubular locks back from them within a week.

Credit where credit?s due, well done Oxford.

I?m off to fill in a lottery ticket, it?s not often thing go this right for me :}
 
C

Coggy

Guest
My Oxford Revolver has gone off this week recorded delivery as suggested.

?18.50 postage
:cry: :cry:
 
Top