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Feckin muppet Honda dealership......

  • Thread starter Fodder
  • Start date
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Fodder

Guest
Took the bike in for a service at my local Honda dealership today (still under warranty). Got a lot of miles planned this summer so I told them to give it the full 24mth job. Now some of you may recall me muttering about this dealership in a thread that Jaws started about a crap front suspension job done by a dealer. Well, today the arseholes surpassed themselves!

On collection I started up the bike outside the shop but didn't set off immediatly. I decided to take a look around to see if they had as usual forgoten something or left something loose. Seemed OK until I looked at the temperature gauge, 111 and rising, no cooling fan! Went back in and told them, a young muppet comes out and says with a grin "oh, I suppose I should reconnect it then" and rolls it back in the workshop, I watch for a few mins then go to get a coffee and try to reduce my blood pressure. About 15 minutes later somebody else turns up and informs me they can't work out what's wrong with the fan just yet and there is another problem! They hadn't put the rocker cover in place properly and oil was pissing out!

If anyone in the Lancaster area is considering having any model Honda serviced at the local Honda dealership - DON'T DO IT! You will regret it, they are crap, this incident is the third of three service cock-ups experienced by me at this dealership.
 
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frenchuk

Guest
sorry to ask but... why did you keep going back? :dunno:
 
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Fodder

Guest
This was the last time. It's still under warranty, 35 miles to the next dealership in Preston (they own the one in Blackpool!), bit of a shit to get there and back. I've been giving them a fair chance, the other stuff has been trivial(ish), this is the straw too much...
 

Supabird1100

Registered User
Complain !!!!! Are they part of a franchise ??? If so, write, phone and e-mail the head office. Contact Honda UK and have a major moaning session at them.

It's not as if these people work on ya bike for free..... you're paying the bill, so if they've cocked up (3 times) let the powers above know about it.

Who knows....you may get a 'goodwill gesture' out of it. If not, at least you'll feel better....but definitely name and shame.
 
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