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Don’t they like us?

andyBeaker

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Octopus Energy customers can claim a free hot drink and sausage roll at Greggs every week.

Seems a bit harsh.
 

Lee337

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Went into a Greg's once, walked out with a coffee & that was dodgy.
 

andyBeaker

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Ugh, needs a smart meter. Never mind then.
Lucky escape.

As an aside, the scare stories about smart meters are just that in my experience. Maybe the early ones…I have wuite a few fitted in various locations with zero issues.
 

Cougar377

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Lucky escape.

As an aside, the scare stories about smart meters are just that in my experience. Maybe the early ones…I have wuite a few fitted in various locations with zero issues.
I worked for OVO/SSE engineering supporting the field engineers. Smart meters have significant problems but Joe public doesn't get to hear about it because there is no reporting mechanism to document the figures.
Energy suppliers are not required to report the percentage of failed installs. Read into that what you like.
 

Squag1

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I worked for OVO/SSE engineering supporting the field engineers. Smart meters have significant problems but Joe public doesn't get to hear about it because there is no reporting mechanism to document the figures.
Energy suppliers are not required to report the percentage of failed installs. Read into that what you like.
Same old crap again, mushroom treatement.
 

andyBeaker

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I stand by what I said - all the smart meters in my world have been absolutely faultless.

And give access to cheaper power tariffs.
 

Cougar377

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I stand by what I said - all the smart meters in my world have been absolutely faultless
And how many would that be..?

I stand by what I said. I saw install failure rates of at least 1 in 10 and I'm just counting first time installs. Factor in meters that failed within the first 12 to 24 months after install and you can easily double that.
I've known engineers to make 2, 3 and even 4 visits to try to get a smart meter to work, before giving up and reverting the meter to "dumb" mode. Who do you think ultimately foots the bill for that..?

IHD failure rates are even worse and there's no incentive for the energy companies to repair or replace either the meter or the IHD because once they've installed them (regardless of whether it fails or not) it counts towards their quota of installs.
Energy companies are fined if they don't install their annual quota of smart meters so they pressure customers into adopting them with a range of morally dubious and in some cases legally questionable methods to "encourage" uptake.

I've seen the complaints sheets from customers who've given in to this bullshit and the amount of grief and disruption they've subsequently endured for next to no advantage is truly shocking.
I've seen instances of customers who've been left with no power for days and even weeks because of fucked up installs. Due in no small part to the the energy companies having scaled back their engineering teams with redundancies leaving the engineers who remain thinly spread and overworked.

Smart meters are one of the biggest cons of this century. The only people who stand to gain are the energy companies, who can dispense with the entire workforce in their meter reader depts.
 
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andyBeaker

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And how many would that be..?

I stand by what I said. I saw install failure rates of at least 1 in 10 and I'm just counting first time installs. Factor in meters that failed within the first 12 to 24 months after install and you can easily double that.
I've known engineers to make 2, 3 and even 4 visits to try to get a smart meter to work, before giving up and reverting the meter to "dumb" mode. Who do you think ultimately foots the bill for that..?

IHD failure rates are even worse and there's no incentive for the energy companies to repair or replace either the meter or the IHD because once they've installed them (regardless of whether it fails or not) it counts towards their quota of installs.
Energy companies are fined if they don't install their annual quota of smart meters so they pressure customers into adopting them with a range of morally dubious and in some cases legally questionable methods to "encourage" uptake.

I've seen the complaints sheets from customers who've given in to this bullshit and the amount of grief and disruption they've subsequently endured for next to no advantage is truly shocking.
I've seen instances of customers who've been left with no power for days and even weeks because of fucked up installs. Due in no small part to the the energy companies having scaled back their engineering teams with redundancies leaving the engineers who remain thinly spread and overworked.

Smart meters are one of the biggest cons of this century. The only people who stand to gain are the energy companies, who can dispense with the entire workforce in their meter reader depts.


If you must know my world contains nine smart meters and, as I said, I am only reporting on my experience in that I have had zero issues with any of them. Coincidentally another one is being installed next week to look after some street lighting. - that particular installation has been a pain in the neck without a smart meter and it will be interesting to see if things change for the better - which is my expectation.

As for the electricity companies (sic) ‘being the only people to gain by laying off meter readers’ that is natural progression, as I know only too well from the industry I worked in. As is pretty much every other industry known to man is the same. Technology moves on and the world moves with it. I don’t have a problem with that at a macro level. I would agree that no doubt some of the savings are probably not passed on to the customer, even allowing for the massive capex in getting the smart meter network up and running.
 

DLN1965

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Just think how much energy Octopus would save IF they didn’t give Greggs HOT sausage rolls or HOT drink away ….
Energy used to heat these items must cost something ??

I’m going to find my nearest Greggs …. Just to try one of their FREE delights !!
 

Lee337

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We were (for want of a better word) harrassed by our energy supplier to have a smart meter fittedfor almost a year until we made a formal complaint. Started off by 'the benefits are using less energy so saving money'. Untrue as to use less energy assumes customer action to reduce their energy use.

Next up was 'all our customers are being moved across to smart meters in line with Government guidelines'. Nope, not true either.

This was followed up with 'It's now law that smart meters have to be fitted and you can be fined for not having one'. Complete bull$h1t.

After that it was 'we can legally stop supplying you with electricity unless you allow our installation engineers access to your property to install a smart meter, it's the law!'. At which point we complained and changed energy suppliers.

Thing is, smart meters use the mobile network, not only do I not have a mobile signal where I live, my house walls are nearly 2ft solid stone, so even if we could get a signal, a smart meter is unlikely to work unless it's installed outside.

And I'm still not going to go into Greggs!
 
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