The thing about getting your braodband from any other provider, like Plusnet, you STILL use the BT infrastucture to deliver your service to your home unless you are lucky enough to have Virgin piped through your streets. And for the record John, as I stated earlier, Virgins delivery service was excellent, it was the customer service that in the billing department that couldn't resolve issues on my account that made me leave them (When I lived in Manchester) If they ever Pipe up Retford I would go back in a flash!