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Useless Council...

eddyace595

Been there, and had one
Club Sponsor
Had a slight issue with the Premises Licence (alcohol) at our shop.Not a big issue,but one
where I could have done with speaking to someone sooner rather than later.
So I telephone Newcastle under Lyme Borough Council last Friday about 12.30.
I was transfered to the licencing Department..and the phone rang and rang and rang.
Just as I was about to give up a lady answered who wasnt from that department,she tried to help
and suggested I put everything in a email..she gave me the direct email to the people that I needed to speak to.
Checked emails for a reply monday...Nothing
Checked Tuesday still nothing..So I rang again.I was informed by a quite surly woman that it takes 10 days
to get a response to an email !!!!! 10 days.. And that I should leave it until next wednesday or so before I check my email again.
She was absolutely serious....And I also got the impression that I was bothering her,and that I was being unreasonable even questioning this!!!
I ordered a new battery for my old XJR13 wednedsay afternoon....Some place in London I believe.
It arrived Thursday afternoon..!!!!!
So some geezer from the smoke can get a heavy bike battery to me from london to North Staffs within 24
hours..but it takes some pen pushing council jobsworth 10 days to reply to an email...
I give up..I really do....
 
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Malone

Been there, and had one
Club Sponsor
Try ringing anywhere and all you get is ‘due to Covid we are unable to answer”.
 

Dangerous Brian

Been there, and had one
Club Sponsor
I feel your pain Eddy. I have been trying to corespondent with DVLA, it has only been a month so far and I'm hopeful that I have an answer before Christmas :BangHead:
 
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