Have a bitch The annual insurance dance

[Lee337]

Had my insurance renewal from Bennetts arrive by post last week for a not unreasonable £92.90 for the Tiger but noticed the compulsory excess had gone up to £400.

Them Meerkats gave me quotes within a couple of quid for the same cover but I noticed a few with comp excess of £250. One with similar cover was £4 less than Bennetts, so I gave Bennetts a bell to see if they could match it.

First they re-quoted me with £250 excess but it put the price up by £17, so I bit the bullet & said I'll stick with the original quote they gave me as for the sake of £4 and a higher excess, I'll stick with who I know.. I was all ready to pay when the adviser said 'That'll be £107'. Hang on, the quote I have in writing is only £92.90, why is it now £107?

Apparently, because they gave me another quote, i.e. one where the excess was lower, they then had to re-quote me with the higher £400 excess & the 'new' quote was £107. Asked if they could match or at least get close to the quote I got from another provider and the answer was 'This is the best we can offer you', despite MCN Compare quote from Bennetts coming in at less than £90. Needless to say, after 3 years with Bennetts, I'll be moving my insurance this year.

Don't get it, why are insurance companies so eager to lose customers who've been with them for more than a few years?

 

[ogr1]

Do what I did, go online as new punter.
Get cheaper quote from same insurer.
Let current insurance expire.
Go with cheaper quote online.
These muppets read from company scripts and will not budge.
I was informed that they 'Bennetts' could not match their own online quote as it was done via another 'in house' department.
In the end it £33 cheaper + renewal charge £20? Saving of £53. Go figure.

 

[johnboy]

Do have a play around with the excess amount, on more than one occasion I've had zero voluntary excess and it was cheaper than with any excess, go figure?!

 

[Cougar377]

Renewal Fees should be outlawed.
It seems like everything in life is now geared up to shaft the loyal customer.

 

[ogr1]

[/QUOTE] It seems like everything in life is now geared up to shaft the loyal customer. [/QUOTE]

Your gonna be shafted when you claim for that tank to be repainted.

 

[Lee337]

Do have a play around with the excess amount, on more than one occasion I've had zero voluntary excess and it was cheaper than with any excess, go figure?!

Always go for £0 voluntary excess, I found a number of years ago that it either seems to make no difference or, as you've found out, sometimes cheaper than with.

Renewed my RAC breakdown a short while ago, premium £38, Admin and renewal charges £64

 

[Cougar377]

It seems like everything in life is now geared up to shaft the loyal customer. [/QUOTE]

Your gonna be shafted when you claim for that tank to be repainted.[/QUOTE]
Make an insurance claim...? An actual insurance claim..?? Do people actually do that sort of thing these days...?

 

[Squag1]

Always go for £0 voluntary excess, I found a number of years ago that it either seems to make no difference or, as you've found out, sometimes cheaper than with.

Renewed my RAC breakdown a short while ago, premium £38, Admin and renewal charges £64

 

[ogr1]

It seems like everything in life is now geared up to shaft the loyal customer.

Your gonna be shafted when you claim for that tank to be repainted.[/QUOTE]
Make an insurance claim...? An actual insurance claim..?? Do people actually do that sort of thing these days...? [/QUOTE]

Why not? Let someone else take the strain as it were.
How many a year are you entitled before they smack you with a higher premium?