Allan
Registered User
A little over ten days ago I went to Specsavers in WALSALL (name & shame) and ordered a pair of glasses.
Rimless, varifocal with reacta-light, total cost ?359.00, yes, a whoppin ?359.00.
Now its not like I was spending ?150.00 on a two-for-one offer, but a big wedge on 1 pair.
So, I insisted that they be ready for today as I'm goin to Spain Wednesday and wanted them for the trip.
"Well do our best" they said when ordering.
"No" says I, "thats not good enough, I want an assurance they will here on the 6th. I'm spending ?359.00 here, the least you can tell me is that they will be here. I can quite easily go and spend my money in another shop, say Vision Express".
Okay, "Yes, they'll be here".
So it was left at that.
Today, yes you've guessed it, "Mr Smith, hello, Specsavers here, I'm sorry to say that we have cracked one of the lenses when coating it, so they wont be ready till Friday"
Off down to Specsavers!!!!, thanks but no thanks, I'll have my money back.
Not even an "we are sorry, perhaps we can offer a deal", or "can we help in any other way"?
They simply asked for my card, reinstated the money owed to me and let me go.
Just goes to show how they value your custom, its the last time they'll see me (I cant see them as I have no glasses now)
Feckin tossas :wank:
Buzz
Rimless, varifocal with reacta-light, total cost ?359.00, yes, a whoppin ?359.00.
Now its not like I was spending ?150.00 on a two-for-one offer, but a big wedge on 1 pair.
So, I insisted that they be ready for today as I'm goin to Spain Wednesday and wanted them for the trip.
"Well do our best" they said when ordering.
"No" says I, "thats not good enough, I want an assurance they will here on the 6th. I'm spending ?359.00 here, the least you can tell me is that they will be here. I can quite easily go and spend my money in another shop, say Vision Express".
Okay, "Yes, they'll be here".
So it was left at that.
Today, yes you've guessed it, "Mr Smith, hello, Specsavers here, I'm sorry to say that we have cracked one of the lenses when coating it, so they wont be ready till Friday"
Off down to Specsavers!!!!, thanks but no thanks, I'll have my money back.
Not even an "we are sorry, perhaps we can offer a deal", or "can we help in any other way"?
They simply asked for my card, reinstated the money owed to me and let me go.
Just goes to show how they value your custom, its the last time they'll see me (I cant see them as I have no glasses now)
Feckin tossas :wank:
Buzz