M&P strike again. I used them once, more than 12 years ago. Purchased an air filter for my Blackbird over the phone. The nice man on the end of the phone asked for the registration & what year it was and I told him it was registered in 1999 (T plate) but was a 98 Carbie. They sent me the wrong filter & had the cheek to charge me return postage and a restock fee, which combined was about £1 less than I'd originally paid. I then needed to re-order the correct part, which they'd send out once the restock fee & postage had been paid. I wrote a stiff letter of complaint, sticking to the facts, stating I expected a refund of at least the restock fee, but never received a reply, just a refund of around £1. So, M&P blacklisted until now.
Fast forward to today when I went to fit my new chain & sprocket set for my Tiger, ordered from M&P last week. The chain didn't fit, too short. I checked the box & there was the problem, They sent me a 110 link chain, not a 114. Checked their website, which states 114 links & my Triumph workshop manual which also confirms 114 links. I thought I'd risk using them again as I'd heard some positive feedback of late., so should be an interesting phone call to them tomorrow.
Not happy.
Fast forward to today when I went to fit my new chain & sprocket set for my Tiger, ordered from M&P last week. The chain didn't fit, too short. I checked the box & there was the problem, They sent me a 110 link chain, not a 114. Checked their website, which states 114 links & my Triumph workshop manual which also confirms 114 links. I thought I'd risk using them again as I'd heard some positive feedback of late., so should be an interesting phone call to them tomorrow.
Not happy.
