Have a bitch DWP

[Lee337]

Got a job offer last week, so during my 2 weekly conversation with DWP to justify my paltry Job Seekers Allowance, i told them i was starting work on 6 Dec.

for reasons outside my control, my start date has moved to 13 Dec, so yesterday afternoon, i phoned DWP to update my start date. 40 minutes on hold and a 5 minute conversation, they said the local office,who deals with my claim would call me today between 9.30 - 11.30. Stayed in all morning even though I needed to go out.

No call, so phoned again, this time on hold for 50 minutes. Iwasa informed that the local office deals with this & they will put me through. Another 15 minutes on hold & the line goes dead.

Phoned again, so far I've been on hold for 25 minutes.

A complete bunch of incompetent a$$holes. No wonder they get bad press.

 

[Lee337]

55 minutes on hold, 5 minute conversation, including 'please note my records to expect an MP complaint'.

10 minutes afteer I put the phone down, I get a call from the local job centre. My records have ben updated and an appointment (phone) has been made to releasae the final JSA payment next week.

 

[johnboy]

Good news on the job front though!


Too late for the office secret santa?

 

[andyBeaker]

Got a job offer last week, so during my 2 weekly conversation with DWP to justify my paltry Job Seekers Allowance, i told them i was starting work on 6 Dec.

for reasons outside my control, my start date has moved to 13 Dec, so yesterday afternoon, i phoned DWP to update my start date. 40 minutes on hold and a 5 minute conversation, they said the local office,who deals with my claim would call me today between 9.30 - 11.30. Stayed in all morning even though I needed to go out.

No call, so phoned again, this time on hold for 50 minutes. Iwasa informed that the local office deals with this & they will put me through. Another 15 minutes on hold & the line goes dead.

Phoned again, so far I've been on hold for 25 minutes.

A complete bunch of incompetent a$$holes. No wonder they get bad press.

Congratulations on the job front.

I consider myself fortunate to never have been out of work, can’t imagine how tough that is.

 

[Squag1]

Well done on job:campeon:

 

[Malone]

I walked out of one job, made redundant from 3, handed my notice on a couple others, then finally decided I’d had enough of working and stopped a few years early - I felt burnt out and unwell. Luckily I could afford to wait those years until I retired ‘properly’, to date it’s a wise decision.

 

[Minkey]

Congratulations on your new job