Got a job offer last week, so during my 2 weekly conversation with DWP to justify my paltry Job Seekers Allowance, i told them i was starting work on 6 Dec.
for reasons outside my control, my start date has moved to 13 Dec, so yesterday afternoon, i phoned DWP to update my start date. 40 minutes on hold and a 5 minute conversation, they said the local office,who deals with my claim would call me today between 9.30 - 11.30. Stayed in all morning even though I needed to go out.
No call, so phoned again, this time on hold for 50 minutes. Iwasa informed that the local office deals with this & they will put me through. Another 15 minutes on hold & the line goes dead.
Phoned again, so far I've been on hold for 25 minutes.
A complete bunch of incompetent a$$holes. No wonder they get bad press.
for reasons outside my control, my start date has moved to 13 Dec, so yesterday afternoon, i phoned DWP to update my start date. 40 minutes on hold and a 5 minute conversation, they said the local office,who deals with my claim would call me today between 9.30 - 11.30. Stayed in all morning even though I needed to go out.
No call, so phoned again, this time on hold for 50 minutes. Iwasa informed that the local office deals with this & they will put me through. Another 15 minutes on hold & the line goes dead.
Phoned again, so far I've been on hold for 25 minutes.
A complete bunch of incompetent a$$holes. No wonder they get bad press.