M
Mozza
Guest
this is dk's official response on the suzuki owners web site
they have responded with a new thread after the original one was closed
Hello everyone, thank you to the people who made constructive comments on this matter. I just want to address a few of the points made before I finally put this to bed. You all know Sean has been offered his refund, minus the ?100. Apparently his father was very happy with this, and the fact he gladly took this offer suggests that the people on this forum know the truth, but not the whole truth. All I can say is that the Holts were told that the bike had been in an accident and repaired from the very beginning, all of the usual checks were made via HPI etc. I don't know why the the problem wasn't identified before the bike was sold, the workshop certainly don't have the time to assess the legality of every bike that is serviced, that is not their job. Perhaps we should have not accepted it in part exchange in the first place, perhaps the person who took it in should have been more vigilant.
Because DK is so big, people see us as a soft target, people have changed their mind about their bike, seen it cheaper somewhere else or changed their mind about the colour etc. When we tell them that because of the extra name on the logbook their bike isn't worth quite what they paid for it they sometimes make some far-fetched claims about their bikes. One guy deliberately crashed his bike claiming it was our fault- it was only his when his own wife grassed him up that he was caught out. When the Holts wrote to us claiming the bike was a ringer, we naturally in the first instance referred them to the only people who can legitimately assess wether a bike is a ringer or not- the Police. As soon as the Police contacted us with the confirmation, we tried to contact the Holts with an offer.
I have personally seen the owner of DK commit acts of almost ludicrous generosity. People have ridden away from DK with bikes worth 3 times the value of the bike they originally bought. If Sean had been smart about this, he could have come away with a CBR600 or something similar, we have plenty of them and I know that when I was 21 I certainly didn't dream of riding a GS500E....
Instead, members of this forum have emailed us and threatened to beat us up, burn the building down, ruin the business etc. Members of this forum have threatened to kill the owner, kill his children and burn his own house to the ground. He is only human and in the end I think it wound him up a bit in the end. Even if the Holts did not instigate this, the Holts themselves proved to be 'difficult' and instead of coming away with a really nice bike Sean has come away with what he is entitled to and nothing else. Sean was always going to get a refund, he is entitled to one under the law, I think all the 'help' from the members here probably did more harm than good.
I have never bothered to spend any time on forums like this before, I'm afraid I prefer to ride bikes rather than talk about them. Maybe it's the way I was brought up, but I wouldn't dream of writing some of the abusive and almost deranged comments I have seen in the last few days, some people should feel ashamed of themselves. DK Motorcycles have acted responsibly, held their hands up to this and taken a lot of abuse from people who have been making some completely unfounded claims based on nothing more than thin air. I'm surprised that the administrators let it go on for as long as they did.
makes quiet fun reading !!!!!!!!
they have responded with a new thread after the original one was closed
Hello everyone, thank you to the people who made constructive comments on this matter. I just want to address a few of the points made before I finally put this to bed. You all know Sean has been offered his refund, minus the ?100. Apparently his father was very happy with this, and the fact he gladly took this offer suggests that the people on this forum know the truth, but not the whole truth. All I can say is that the Holts were told that the bike had been in an accident and repaired from the very beginning, all of the usual checks were made via HPI etc. I don't know why the the problem wasn't identified before the bike was sold, the workshop certainly don't have the time to assess the legality of every bike that is serviced, that is not their job. Perhaps we should have not accepted it in part exchange in the first place, perhaps the person who took it in should have been more vigilant.
Because DK is so big, people see us as a soft target, people have changed their mind about their bike, seen it cheaper somewhere else or changed their mind about the colour etc. When we tell them that because of the extra name on the logbook their bike isn't worth quite what they paid for it they sometimes make some far-fetched claims about their bikes. One guy deliberately crashed his bike claiming it was our fault- it was only his when his own wife grassed him up that he was caught out. When the Holts wrote to us claiming the bike was a ringer, we naturally in the first instance referred them to the only people who can legitimately assess wether a bike is a ringer or not- the Police. As soon as the Police contacted us with the confirmation, we tried to contact the Holts with an offer.
I have personally seen the owner of DK commit acts of almost ludicrous generosity. People have ridden away from DK with bikes worth 3 times the value of the bike they originally bought. If Sean had been smart about this, he could have come away with a CBR600 or something similar, we have plenty of them and I know that when I was 21 I certainly didn't dream of riding a GS500E....
Instead, members of this forum have emailed us and threatened to beat us up, burn the building down, ruin the business etc. Members of this forum have threatened to kill the owner, kill his children and burn his own house to the ground. He is only human and in the end I think it wound him up a bit in the end. Even if the Holts did not instigate this, the Holts themselves proved to be 'difficult' and instead of coming away with a really nice bike Sean has come away with what he is entitled to and nothing else. Sean was always going to get a refund, he is entitled to one under the law, I think all the 'help' from the members here probably did more harm than good.
I have never bothered to spend any time on forums like this before, I'm afraid I prefer to ride bikes rather than talk about them. Maybe it's the way I was brought up, but I wouldn't dream of writing some of the abusive and almost deranged comments I have seen in the last few days, some people should feel ashamed of themselves. DK Motorcycles have acted responsibly, held their hands up to this and taken a lot of abuse from people who have been making some completely unfounded claims based on nothing more than thin air. I'm surprised that the administrators let it go on for as long as they did.
makes quiet fun reading !!!!!!!!
