• Welcome to the new B.I.R.D. Forum. Please be sure to read the "New Member / New Registered ? Please Read" thread in the Coffee Shop. This contains some important information. To become a full member ( £5.90 a year ) simply click on your user name near the top on the right I hope you enjoy the new site ................ Jaws ( John )

Revolute serious scam

Lee337

Confused Poster
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I've only had one fraudulent payment I've not been able to trace back to my own doing. I set up an account to receive funds for my friends estate when she died a while back.

Account details were given only to those who owed the estate money, that was a couple of pension funds, her employer (NHS) and the Nationwide as she had many savings accounts.

I also used that account to pay her credit card, the funeral directors and a company called Phillips & Cohen who were acting on behalf of companies she had loans with (3 of them). That's it.

I had a debit card which I never activated and the account was used solely for one purpose. When I had paid out her sole beneficiary (her mother) I left £10 in the account as I didn't want to close it for 12 months after her death. There were no direct debits or standing orders set up and only I had access to the account.

Shortly before I was due to close it, I went on-line to see if it could be closed without me having to sit on the phone for hours & noticed that Amazon had taken £8.99 that morning. Checked my Amazon account i case I'd bought something & used the wrong account but no, I hadn't, so phoned the bank to report a fraudulent transaction.

The thing is I knew who had the account details as I had to keep meticulous records, they were all reputable companies and even with account number & sort code, I don't believe someone could just dip in to the account & buy goods (as appeared to happen), and it had been untouched for 4 months.

Stil to this day don't know how this happened but at least the bank frose & repaid the £8.99
 

Jaws

Corporal CockUp
Staff member
Moderator
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the funeral directors
And from my experience, there are a great many of them who border on being bent.. It is not usually ( though in one case I know of it was ) the principle but one on the people down the chain
 

Squag1

Can't remember....
Club Sponsor
It IS secure.... you are saying they spent countless hours working out her pass codes ?
Or some which way she GAVE them away ?

Think Occam's razor
Yes, that's what they do.....
 

Squag1

Can't remember....
Club Sponsor
1.Where did they get all her account details from..?
2.How were they able to create a funds transfer from one account to the other without her authorisation..?
3.How were they able to withdraw money from her account without her authorisation.?

There are security checks in place for points 2 and 3. Why were they not implemented by the bank and Post Office..?

I think there's more to this than meets the eye.
That is exactly the point of the story!!
She didn't get very much help from either bank, other than freezing the post office acc, until she contacted the radio show.

Several times I have got texts telling me to pay money to the post office so that they can deliver a parcel.

By very strange coincidence many times I have been expecting a delivery.

Definitely on one occasion I got a text to phone the courier while I was waiting for a delivery. I phoned the number I already had and they said that they knew this was going on and to ignore it.

Were they really coincidences.

Maybe this will help.

 

Jaws

Corporal CockUp
Staff member
Moderator
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Yes, that's what they do.....
Sorry, no they do not.. only in the movies
I have been at the leading edge of cyber crime and you can take it from me it does not happen in real life

Apart from MASSIVE red flags and account shut downs for multiple attempts NO scammer is ever going to bother with such a method
 

andyBeaker

Moderator
Staff member
Moderator
Club Sponsor
1.Where did they get all her account details from..?
2.How were they able to create a funds transfer from one account to the other without her authorisation..?
3.How were they able to withdraw money from her account without her authorisation.?

There are security checks in place for points 2 and 3. Why were they not implemented by the bank and Post Office..?

I think there's more to this than meets the eye.
The last sentence is spot on - “I didn’t do anything wrong so I want the bank to refund”.
 

andyBeaker

Moderator
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Well they would be expected to provide a safe service.
You really don’t get it do you?

As a rule bank systems are secure.

The weak link is the people that use them.

Very, very few people will ever admit (or possibly recognise) that being defrauded is the result of their own actions, albeit possibly unwittingly.
 
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andyBeaker

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Moderator
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Everyone thought Horizon was secure and foolproof, just throwing that into the mix. :icon_popcorn:
Horizon was an accounting system…….and a great example of how not to manage an outsourced project.
 

Cougar377

Express elevator to hell
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Moderator
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This makes for interesting reading. In both cases it does read as if Revolut should have red flagged the unusual rate of transactions in such a short period of time.
What is odd is Revolut's comment about both customers requests to see the "selfie" security photos...

"Both customers have requested copies of the 'selfie' photos that passed Revolut's security checks but were told this isn't possible under data protection laws. "


 
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