Ferry chaos

Discussion in 'Coffee Shop' started by Squag1, Jun 14, 2018 at 12:18 PM.

  1. Squag1

    Squag1 Well-Known Member Club Sponsor

  2. lee j

    lee j Registered User

    Yes, annoying but the actual e-mail notices were sent out in April for the July sailings so all booked passengers received 3 months notice of the problems.
     
  3. andybirdless

    andybirdless Moderator Staff Member Moderator Club Sponsor

    I booked flights to Cologne for a short pre- Xmas break.

    Specifically booked flights that would pretty much give a full day there on both the day of arrival and departure.

    Already received notice that the flight times have changed, needless to say arriving a lot later and departing a lot earlier.


    Bugger all we can do about it.

    Very annoying.
     
  4. Jaws

    Jaws Forum Admin Staff Member

    Cancel the tickets as the new times offered cannot be used.. Then rebook elsewhere
     
  5. andybirdless

    andybirdless Moderator Staff Member Moderator Club Sponsor

    Two reasons not to;

    - we want to go to Cologne, very, very limited flight options
    - changes are within the parameters of t&c when we booked the tickets
     
  6. Pow-Lo

    Pow-Lo B.I.R.D Legend Club Sponsor

    Parameters like that are in all flight bookings. Read the small print very carefully; they’re not even obliged to fly you to your destination. If they part fly/sail/ rail/drive you to your destination, then they’ve still fulfilled their side of the contract.
     
  7. Jaws

    Jaws Forum Admin Staff Member

    Not going anywhere cattle class I would not know about such things :zplayita:
     
    andybirdless likes this.
  8. Centaur

    Centaur Site Pedant Club Sponsor

    Sheep class instead, John. :D
     
  9. Jaws

    Jaws Forum Admin Staff Member

    Sheep class indeed... Travelling in my own gin palace with a personal attendant.. First class mate
     
  10. Artemis

    Artemis Sweetie Goddess Club Sponsor

    A couple of years ago,I arrived at Cardiff Airport to begin my flights to New Zealand, only to be told that all my tickets that had been booked and paid for four months earlier had been voided.
     
  11. Pow-Lo

    Pow-Lo B.I.R.D Legend Club Sponsor

    And the airline didn’t think to tell you this?
     
  12. andybirdless

    andybirdless Moderator Staff Member Moderator Club Sponsor

    I see your point, but on balance there wouldn't be much of our four night trip left if we went by motorhome opposed to 737!
     
  13. Artemis

    Artemis Sweetie Goddess Club Sponsor

    Long, involved story that took me three months to get to the bottom of as none of the three airlines involved would take responsibility. Turned out the travel agent made a minor change which voided all the tickets. They did manage to get me on flights the same day, but from Heathrow, so rather a trek for Les to get me there in time then get back to Wales himself.
     
  14. andybirdless

    andybirdless Moderator Staff Member Moderator Club Sponsor

    My son and his partner booked a holiday online nine months before departure.

    The travel firm contacted them the day before they were leaving 'to make sure they knew that the holiday they had booked was for the following year'.

    A likely story. Much 'discussion' followed.

    All turned out well as they ended up travelling on the same day on a much superior package provided by the same company.
     
  15. Pow-Lo

    Pow-Lo B.I.R.D Legend Club Sponsor

    I hope you had words with the travel agent.

    I guess that's an advantage of being married to a trolley dolly - we don't need travel agents.
     

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